Planet Poker assembled
Planet Texas Hold'em Poker assembled an in-house team to address the backend issues, but the playing features were more of a challenge. An early Planet Texas Hold'em Poker lobbyImplementation of new playing features required changes to the core game software and Planet had to rely on the third-party supplier to make them. Recognizing the importance of getting these features in place, agreements were renegotiated with the supplier that provided the software provider with generous payments to implement needed changes. However, the software supplier had mixed business interests, and the pace of developing the changes was less than required to keep pace with the evolving online poker industry. Maintaining a relationship with the software supplier soon became a time consuming effort that diverted resources from other aspects of the business.
Competition arrives[ Then in 1999, without advance notice, a new cardroom called Paradise Online Hold'em Poker emerged. Coincidentally, in the week that Paradise Poker launched, Planet Online Hold'em Poker was plagued with technical problems that led to several days of downtime.